Frequently Asked Questions

Where is the office located?

Here is my office address:

3580 Mystic Pointe Drive
Aventura, FL 33180

Where do I park?

You enter the gated community and go to a one-floor building with KHO SPACE’s name. There is a free parking lot next to it. You can park at any spot marked as ‘KHO SPACE’ or ‘TOWN CENTER VISITOR.’ After 5:00PM you can park at any spot. If a parking lot is full, you can valet your car at the building next to it. Valet is $4.

What are your office hours?

I work from Monday to Friday. My working hours are flexible. I try accommodating my clients, especially those who need evening hours after school or work.

How long is a typical session?

A session is 60 minutes.

How long is a typical session, and how much do you charge?

Individual therapy sessions – $250/hr.

Extended 1,5hr and 2hr sessions range between $375 and $500.

Couple therapy sessions – $300/hr.

EMDR intensives fees are determined on a case-by-case basis, so please reach out for an individual quote!

How do I make an appointment?

To set up an initial appointment, you can contact me either at info@kseniakogantherapy.com or by telephone at (954) 361-4417.

Do you accept insurance?

I am a PRIVATE PAY or OUT-OF-THE-NETWORK therapist, meaning that I do not accept insurances upfront.

Here are the reasons why I do not accept insurances:

Insurance companies require a formal diagnosis to be on the medical records which compromise your privacy.
Insurance companies frequently limit the number of the required sessions and dictate what therapeutic modalities can be used which restricts clinician’s ability to provide high-quality care.
Insurance companies do not differentiate between provider’s levels of specializations or training quality that providers have (ex. There is a big difference between an EMDR trained and EMDR Certified therapist – insurance company doesn’t reflect it).
Insurance companies require detailed excessive paperwork which compromise your privacy and take provider’s time from focusing on a high-quality treatment service instead.
Insurance companies fill providers with back-to-back clients which frequently burns out providers and takes their time from offering effective treatment care.

Without insurance:

Your privacy and confidentiality are protected.
You will get the best therapeutic approach tailored individually for YOU rather than insurance identifying your treatment care.
No labels! You will not carry a diagnosis on your records forever!
You will get a highly qualified clinician who will focus on YOU rather than on documentation and insurance policies.

Do you accept credit cards?

I accept all major credit cards.

Can I cancel an appointment? Do you have a cancellation policy?

Your session time is set for you. I respect your time, and I expect the same. I request a 24-hour cancellation notice.

Any appointment canceled less than 24 hours in advance will be charged the full session cost as it disrupts my schedule, and I cannot offer that time slot to someone else who might need it.

Who do you work with?

I work with preteens (age 10+), adolescents, adults, and families. I see adults for individual and couple therapies. I offer individual and family therapy sessions for teens.

What modalities do you use?

I am certified and trained in working with complex PTSD and traumas – so you are in good hands!

When you come to treat your deepest wounds, you want to make sure that a therapist knows how to guide and support you through the rough moments.

Let me assure you that you are in good hands! I am certified and trained in several science-backed effective solid approaches such as EMDR, Ego states therapy, Emotional Freedom technique, and IFS.

Do you provide in-person or online sessions?

I offer in-person therapy sessions in my office in Aventura and online therapy sessions to Florida residents.

Are you LGBTQIA-friendly?

Yes. I accept everyone who falls under the LGBTQQIP2SAA umbrella. I have experience working with these clients and helping them find their inner strengths and peace.

Our therapy time together is the time when you can be yourself. There are no judgments, biases, or any assumptions about you. Acceptance, support, and validation is my approach!

Have you been in therapy yourself?

Absolutely. I have been in therapy myself. We all go through tough times periodically. There should be no shame or embarrassment to ask for help and be in therapy. We all deserve a place where we can breathe out and talk about our struggles.

Moreover, being in therapy helped me realize I want to help others.

Going through my struggles and being guided by a gentle and caring professional, I found my inner strengths at my lowest moments. I made a strong decision to help other people get out of their dark places of pain, shame, and loneliness and uncover full life experiences.

Are you a bilingual therapist?

Yes. I speak fluently both English and Russian. As a bilingual therapist, I provide services to Russian and Ukrainian populations, especially now when people are going through a crisis, being exposed to traumatic events, and experiencing their impact.

What is your educational background?

I have a Master of Arts in Clinical Mental Health Counseling from Southern New Hampshire University and graduated with a Distinguished Scholar award, recognizing the highest final GPA level in the program.

After graduating, I have continuously trained in different modalities and am certified in Eye Movement Desensitization and Reprocessing and Emotional Freedom Technique.

What do you enjoy about being a therapist?

I enjoy witnessing how people who have been exposed to highly traumatic experiences in their lives let go of that pain, transform their sufferings into strengths, and start living happier and healthier lives free from emotional pain and suffering.

What do you like doing outside of the office?

I love spending time with my family and friends. I enjoy playing card games like UNO; board games like Battleship, Cluedo, and Imaginarium; and intellectual games like Trivia.

I love traveling. The places that I loved the most so far are Bali and the Maldives.

Cats or Dogs?

I am a dog lover. I had three dogs: Frenchie (Meggy), Japanese Chin (Emma), and Chihuahua (Bonya). Right now, I enjoy the company of a chihuahua only as two of my other beloved dogs went to a dog heaven.

You might hear or see Bonya in our online sessions. She loves therapy sessions as well.